Welcome to the Contact Centre Management Group (CCMG).
We are a Professional Body with a vision of professionalising the contact centre environment to create efficacy in the industry, our mission is to promote and contribute to the professional development of businesses and professionals within the Contact Centre industry, and to provide a forum for knowledge sharing and networking to empower and transform our members, while building on service excellence and continuous improvement within the industry.
By becoming a CCMG member you can gain access to a vast body of Contact Centre knowledge, high quality workshops, the latest tools, technologies and tactics, exposure to leading-edge thinking and the opportunity to interact with Contact Centre peers nationwide.
When you join professional organisations like the Contact Centre Management Group, you also deepen existing business relationships and make new contacts on a regular basis.
Such networking goes beyond the exchange of business cards - as you attend conferences and training you will forge lasting ties with others who have common professional interests and similar business concerns in the Contact Centre industry.
These relationships will be a rich, ongoing source of inspiration, ideas and opportunities in your career.
Use this link to create a profile or update your existing profile with your latest details
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